La Ruta MTB

General

• Is this event sanctioned by UCI?
• How can I get the GPX?
• How are Bike Boxes managed? And What if everything does not fit?
• What should I bring for the three days of competition?
• How should I prepare my bike for each day?
• What is recommended to wear each day of competition?

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Jersey

• What if the jersey doesn't fit?
• Does the Jersey have a warranty?
• What brand is the jersey?
• What condition should my Jersey be in if I need a change?

Lodging

• What are the hotels included in the lodging packages?
• What time is breakfast served at each hotel?
• What are the pick up times of the transportation included in the lodging packages?
• How long is the wait to receive transportation to my next hotel after I finish?
• What is the Hotel check-in process once I arrive onsite?
• Which bus do I take for transportation after the event?

Companion

• What is included in the companion package?
• Will my companion share the room with me?
• What time is breakfast served for my companion?
• What time does the shuttle leave from each hotel?
• What is the itinerary for my companion?
• What type of insurance covers my companion?

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Bike Wash

• What is included in the bike wash?
• Who should I give my bicycle to for washing?
• Why should I purchase the bike wash service?
• How much does the bike wash cost?

Mechanic

• What is included in the Upgraded Mechanic Service?
• Who should I give my bicycle to for Upgraded Mechanic Service?
• What happens if a part of my bike needs to be replaced?
• What are the advantages of acquiring the Upgraded Mechanic Service?
• How much does the mechanical service cost?
• The last day of race also include post-stage mechanics?

Massage

• How long does each massage last?
• What should I do to enjoy my massage each stage?
• Who does the massages?
• What is the focus of the massage?

Meals

• What time can I take lunch?
• What food is offered in the meals package?

Additional Storage

• What is the storage of extra luggage and bike boxes?
• To whom and when should I deliver my bike box and my additional luggage?
• Where will my luggage be stored while it is not with me?
• When and where can I pick up my luggage?
• What if I want to extend my luggage storage days?

Airport Pick Up

• What information should I provide to the organization once I purchase this service?
• Where should I go once I arrive at the airport?
• Will someone from the organization be waiting for me when I arrive?
• Is there any signage I should look for?
• What types of transportation services to and from the airport do you offer?